Lodging a complaint
Submit concerns by email at talk@phodlarnbrbloxix.world or by phone on +61249938500 with relevant details and context.
Complaints Policy
We handle complaints fairly, respectfully, and in line with transparent service standards.
Response timeframe
We aim to acknowledge complaints within two business days and provide an outcome update within ten business days.
Escalation pathway
If unresolved, we provide information on external pathways, including OAIC options for privacy-related matters.